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đź’ˇ Conventional wisdom indicates that when you are roughly 3 to 6 months ahead of achieving $1M in ARR then you should begin to hire for their first sales and account management teams.
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📚 To read
Startup Sales: Everything You Need to Know About Building Your First Sales Team
Practical Prospecting | Jed Mahrle | Substack
New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development
Home - Building Momentum
High Growth Handbook: Scaling Startups From 10 to 10,000 People
Hire a Head of Sales | Andreessen Horowitz
https://whatshot.substack.com/
https://a16z.com/2016/04/08/sales-why-how-when/
When to scale 🚀🚀🚀
- Part 1 Product Maturity: When we are fairly sure of P<>M fit (product appeals to users who are not just early adopters)
- Part 2 Metrics: When the Unit Economics work
- Part 3 Know Your Customer: Who they are? Where to find them?
- Part 4 Attracting / Training the Team: When we have a playbook for expanding leads (efficiently), hiring/training sales people / SDRs etc
Unit Economics
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💡 In order to understand how we should go about hiring → we should understand the unit economics
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They tell the core story of our business - whether it is designed in a way that ultimately works.
- How do we get a new customer without spending very much money
- Why might we need to spend increasing amounts of money to get people to sign up?
- What if you spend a lot of money but they don’t stay?
How to build out sales-assist motion in addition to enterprise and how to build enterprise teams?
-
Build a sales playbook đź“™
- 5 P's of building a sales playbook
- People
- Expectations
- Attributes
- Stories
- Standards of excellence
- Goal setting sheets
- Prospect
- Customer interviews
- Case studies
- Buyers Matrix
- Industry deep dive
- History
- Terms
- Key players
- Problem
- Process
- Product
- What it does
- How it does it
- Proof that it actually does
- Why that even matters
- Take this further feature by feature
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🏗️ How to build
- Document everything that’s already being done
- Record all trainings
- Record yourself work (whoever is currently doing any selling or speaking / demoing customers)
- Block 1 day a week for 4 weeks - delegate and record everything.
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Understand our enterprise AE hiring profile 👧🏿
- What is our current & forecasted revenue attainment and what % will we expect an ENT AE to provide?
- What is their quota?
- Expected deal cycle?
- Average contract value?
- Inbound to Outbound ratio?
- Comp plan?
- SDR resources?
- ENT AE PROFILE
- Has the Enterprise AE ever worked in an early stage company selling ENT deals? How do they define “enterprise deals”?
- Can they provide an example of the strategic selling they’ve done in the past?
- Can they put together a 30/60/90 to educate the hiring team on how they will approach their role?
- Will they be able to speak to past partnerships, existing relationships with customers, their experience working cross functionally with exec leadership, partners, marketing, etc?